Keynote becomes global market leader in combatting mobile fraud and measuring Quality of Service for telecommunications and wireless network operators
January 27, 2014 SAN MATEO, Calif. – Keynote has acquired Meucci Solutions NV, the global leader in mobile fraud detection and end-to-end Quality of Service (QoS) monitoring. Meucci will become a wholly-owned subsidiary of Keynote reporting into Keynote SIGOS. It will continue to provide uninterrupted support to customers from Gent, Belgium.
“Joining forces with Keynote is a logical next step for Meucci Solutions, providing us with the size and strength to continue to innovate in the areas of mobile fraud detection and measuring Quality of Service”
“The acquisition brings together two market leaders – Meucci in mobile fraud detection and end-to-end Quality of Service monitoring and Keynote SIGOS in automated end-to-end active testing of telco networks, providers and services – to establish Keynote as the world’s leading provider of fraud detection and end-to-end testing and monitoring solutions for mobile communication companies,” said Jennifer Tejada, President and Chief Executive Officer of Keynote.
SIM box fraud, or the interception of international calls and theft of interconnection fees, is a growing problem for the telecommunications and wireless industry within emerging markets, costing network operators and governments globally an estimated $2.9 billion every year. SIM boxes also cause service quality deterioration, damage company brands and increase the risk of customer churn.
Meucci is the clear market leader for mobile fraud solutions, offering the most advanced SIM box detection technology and experiences, the broadest coverage of routes, fast integrated reporting and best-in-class customer service. With a highly complementary product portfolio, large customer base and a robust platform capable of hosting other services such as roaming QoS and revenue assurance, Meucci provides Keynote with a highly scalable platform for future growth.
Meucci brings to Keynote a world-class service delivery team consisting of 47 people, worldwide coverage of carrier routes and VoIP subscriptions and an extensive calling card platform. With more than 100 customers across 80 countries, Meucci has extensive experience testing interconnect and roaming quality of customer networks, as well as detecting bypass fraud and implementing roaming agreements.
“Through the combination of Meucci’s solutions with the Keynote SIGOS product portfolio and a highly sophisticated, scaled technology platform, we will be able to provide our customers with additional high value services and solutions that enable significant and quick returns on their investment by reducing the financial impact of fraud,” said Jennifer Tejada.
“Joining forces with Keynote is a logical next step for Meucci Solutions, providing us with the size and strength to continue to innovate in the areas of mobile fraud detection and measuring Quality of Service,” said Peter Brotherton, Chief Executive Officer of Meucci Solutions. “The acquisition by Keynote is great validation of the company we have built over the past 10 years, from the quality of our solutions to the extensiveness of our network platform and expertise of our people.”
The acquisition of Meucci Solutions is the first by Keynote since becoming privately owned five months ago by Thoma Bravo, LLC, a leading private equity investment firm.