Yesterday I shared the 10 factors for choosing a Website monitoring service and purposefully left the pricing discussion short. It’s a larger discussion and analysis and we will do that justice here.
The marketplace for Website monitoring services has changed over the last few years. Synthetic (aka fake user) monitoring is still a very important capability for ensuring web site and application availability and functionality, but it has become one of an ensemble of tools required to understand and manage web performance and user experience well. New and improved technologies and a maturing market has led to a commoditization of these website monitoring services.
An honest assessment of your monitoring needs is still at the top of my list, and I think you should think carefully about need to have vs. nice to have. Once you know what you need you can begin assessing which service is right for your needs, skills, and budget.
Website monitoring services are typically sold in 3 ways.
- single plans such as one 5-min Web transaction monitor
- packages such as ten 5-min basic site monitors and one Web transaction monitor
- usage pricing such as I need to monitor my home page every 5 mins (12 times an hour x 24 x 30.4 days/month)
My methodology for comparing pricing was to convert all of the services I researched to a common cost format. I did that by converting each vendors entry level offering into the cost per test (or test step for multi-step Web application transaction monitors). Here is a quick example. One 5-minute basic test would be (1 step x 12 intervals/hr x 24 hrs x 30.4 days) = 8775.2 tests per month. If that has a price of $10 a month then the cost per test would be $5.00 / 8775.2 or $0.00114 per test.
This table represents summarizes my research across 8 different providers of Website monitoring services.
|Company||source||real-browser||basic monitor||Price Rating||RUM||APM|
|Nuestar||online||0.02750||0.00688||$$$$||Extra cost||Not avail.|
|Compuware / Gomez||hearsay||0.01000||0.00200||$$$||Extra cost||Extra cost|
|Keynote||hearsay||0.01000||0.00100||$$$||Extra cost||Not avail.|
|AlertBot||online||0.00456||0.00017||$$||Not avail.||Not avail.|
|Dotcom-monitor||online||0.00487||0.00080||$$||Extra cost||Not avail.|
|Site24x7||online||0.00046||0.00008||$||Not avail.||Extra cost.|
|Pingdom||online||0.000343||0.000034||$ (1 Free)||Included||Not avail.|
|Uptimerobot||Online||Not avail.||Free||Free||Not avail.||Not avail.|
This list is sorted by cost with the highest cost providers at the top. Keynote and Gomez pricing is accumulated from information shared with me over the years. Also, Keynote will typically discount 20% if you just ask.
Hope this data helps you make informed business decisions for your website monitoring needs.
Company – the name of the monitoring service
source – the source of the information gathered
real-browser – the cost per test or test step of monitoring using a real web browser sensor
basic monitor – the cost per test of monitoring using a basic protocol synthetic monitor
price rating – a positioning of the services relative price vs. others
RUM – whether the service can provide real-user monitoring in addition to synthetic
APM – whether the service offers deeper APM monitoring for Java, .Net, PHP